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Customer Care

We are committed to ensuring you, as a valued customer, have a great experience with the Python Putt Retriever.  We trust that this simple, yet effective product, will make your golf outings much more enjoyable.  However, we welcome your feedback.  If you have any questions or concerns, please feel free to contact us at:

The following sections further explain our policies and commitment to customers.

Payment Methods

Payment Methods

• Credit / Debit Cards

Shipping Policy

Shipping is calculated at checkout and packages are delivered via USPS. 

Return & Exchange Policy

Our goal is to ensure you are happy with your Python purchase.  If you are not 100% satisfied,  we accept returns within 30 days from the purchase date with a full refund.  The buyer is responsible for return shipping costs and must obtain a return authorization from us PRIOR to returning any products.  Return authorizations can be requested by emailing us at: We DO NOT ACCEPT RETURNS after 30 days from the purchase date or if the buyer returns items without our authorization.

Privacy & Safety

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at or send us mail to:

Python L.L.C.

15063 81st Circle NE

Otsego, MN 55330

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: 

Python L.L.C.

15063 81st Circle NE

Otsego, MN 55330

Wholesale Inquiries


If you are associated with a golf, mini-golf, or other sporting goods establishment, the Python Putt Retriever is a great addition to your product offerings.  This is especially true for point-of-use sales like golf shops or mini-golf check-in counters where players can use their Python Putt Retriever immediately.  For access to our online wholesale store, please contact us at

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